Refund Policy
Last updated: November 12, 2026
Our 30-Night Sleep Trial
Snoring doesn't change in one night, so we give you 30. Sleep with Aevrel Rest for up to 30 nights from the day your order is delivered. If it isn't right for you, send it back and we'll refund the full price you paid for the device.
How to start a return
- Email us at purecx@outlook.com within 30 days of delivery with your order number and a quick note on why it didn't work for you.
- We'll reply within 1 business day with your return address and instructions.
- Pack the device, strap and charger (the original box is helpful but not required) and ship it back with tracking.
Please don't send items back before contacting us. Returns sent without a return authorization can't be processed.
Refunds
- Once your return arrives and is checked, we refund the original payment method within 5 business days. Your bank may take a few extra days to show it.
- Return shipping is paid by the customer, unless your item arrived damaged or faulty.
- Bundles: you can return part of a bundle. The refund reflects the bundle price you paid for each unit returned.
- Free gifts and digital items are yours to keep and aren't refundable.
Damaged, faulty or wrong item
If your Aevrel Rest arrives damaged, stops working, or isn't what you ordered, email us within 7 days of delivery with your order number and a photo or short video. We'll send a free replacement or a full refund, your choice. You won't pay return shipping.
Cancellations
Need to cancel? Email us within 12 hours of placing your order. Once an order has shipped it can't be cancelled, but you're still covered by the 30-night trial.
Questions
Email purecx@outlook.com. We usually reply within 24 hours.